• Q1:What is the relationship between Zhengzhou Clean Chemical and Henan Tokai Chemical?

    A1: Zhengzhou Clean Chemical Co., Ltd. is the parent company focusing on R&D and manufacturing. Henan Tokai Chemical Co., Ltd. is its subsidiary, focusing on expanding markets for specific fine chemical products. Both entities share R&D resources and a strict quality control system to provide integrated services.

  • Q2: What are the main products of Clean Chemical ?

    A2: Our core offerings include: Detergent Raw Material,Water Treatment Chemicals,Basic Chemicals. Please visit our “Products” section for the complete catalog.

  • Q3: How can I get a price quote for your chemicals? What is the Minimum Order Quantity (MOQ)?

    A3: You can request a free quote via the “Contact Us” form or by emailing our sales team directly. The MOQ varies by product, we support small-quantity purchases and sample requests for evaluation purposes

  • Q4: Can you provide MSDS (Safety Data Sheet) and COA (Certificate of Analysis)?

    A4: Yes. We provide compliant MSDS and COA with every shipment to ensure safe handling and regulatory compliance.

  • Q5: What are your packaging options? How do you ship products?

    A5: We offer various packaging sizes from kilogram to tonnage (e.g., 25kg/drum, IBC tote). We work with professional logistics partners to arrange domestic and international shipping, ensuring safe and timely delivery.

  • Q6: What is your after-sales service policy if there is a quality issue?

    A6: We have a dedicated technical support and after-sales team. Should any concern arise, please keep the batch number and contact us immediately for a prompt resolution.

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